Tuesday, January 05, 2016

Issue Installing on Windows 10 - External exception 80000003

Happy New Year

At least it was until some of our customers pointed out that our installer had stopped working with Windows 10!

On investigation, it appears a Microsoft update on 28th December caused some 3rd party software issues including stopping the Liquid XML installer from running an internal Flash video, and worse causing an exception and crash:

Runtime Error in Setup Script. External exception 80000003.

After been made aware of this, we have issued an updated installer (v13.2.3) to resolve this issue.

Further information can be found in our knowledge base:

Thanks to those who reported this issue. Please remember, we always welcome your feedback, good or bad.