Thursday, June 30, 2016

Symantec Endpoint protection is falsely reporting infected files

Symantec Endpoint protection anti-virus product is falsely reporting the threat of the SONAR.PUA!DL2 virus in the Liquid XML install. We have raised this as an issue with Symantec Technical Support on 30th June 2016.
Symantec Reply:
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:
    Filename: liquidxml2016.exe
    Result:     Whitelisting for above file is under process. It may take up to 72 hours to take effect.
Here is an example Error Report:
Important: Please be assured that no virus exist in our products provided you always download them directly from our web site:
Please report any future issues of this kind directly to us: